Shipping

We use two forms of shipping depending on order size. For packages under 5kg Speed Services are recommended. For larger orders over 5kg the default Berco shipping will be used. International and larger orders will be handled manually depending on country or order size.    All tracking numbers will be sent via email to your listed address.  

Orders within South Africa: 

Speed Services Couriers:
Orders are sent to the counter of your nearest post office.  This service takes 24 hours after dispatch. You fetch the order at the post office counter at your convenience.  

To track orders go to  www.speedservices.co.za

BERCO Express:
Next day service:- 24-48h Door to door service, you must be present at the delivery address to receive the order.  

Orders outside South Africa and Abroad:

SA Air Postal Services: Minimum 4 day transit time, economy service    

For international orders, select "customer pickup" as a shipping option, we will process the shipping costs manually and email you the pricing and payment link.

Returns  

If LandyOnline supply the wrong product or if the product is in any way damaged or faulty as a result of a manufacturing defect, LandyOnline must be notified, by email, within 14 days of invoice. LandyOnline will exchange the product for the correct one upon receipt of the returned product. LandyOnline will make a reasonable effort to exchange the product, but if replacement is not possible, LandyOnline will refund the purchase price including delivery cost upon receipt of the returned product. Please note: goods are not guaranteed against faults resulting from normal wear and tear, damage in transit or incorrect use.

If you are not satisfied with your choice and the product is still in mint condition, you must return it within 14 days of receipt and LandyOnline will refund the purchase price (excluding delivery costs) upon receipt of the returned product, after inspection and testing.

MadMan products have a money back satisfaction guarantee of 14 days (excluding shipping)